Customer service

We are here and happy to assist you with your new purchase. Do you have a question, for instance, about your order or your invoice? Check out our extensive questions and answers under Customer Service. That is where you should be able to find all the information you need on any topic (ordering, payment, returns, etc.).

Can’t find the answer to your question there? Please contact us via the Support button at the bottom of this page. Our digital assistant can help you with a lot of questions 24 hours per day, or you can choose to chat with one of our employees during office hours. Outside our office hours, you can choose to leave us a message. During office hours you can also reach us through Instagram or Facebook DM.

Do you have a detailed question, for example about planting or caring for your plants or flower bulbs? Then chat with us, our experts are here to help you! You will have all information you need to know about subjects like caring for indoor plants, pruning shrubs and planting flower bulbs. In addition to these tips, you’ll also find all kinds of inspiration for indoors and outdoors. Nice and quite handy for when you’re working with greenery.